At Rippling Swag Store, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a clear refund policy to ensure a hassle-free experience. Please read our refund policy below.

1. Eligibility for Refunds

Refunds or replacements are only possible under the following criteria::

• The product is received damaged in its original packaging.
• Refunds or replacements must be initiated within 24-48 hours of receiving the product.
• Proof of purchase (order number or receipt) and evidence of damage must be provided.

2. Non-Refundable Items

Unfortunately, some items cannot be returned or refunded. This includes:

• Items that have been used, or damaged by the customer.

3. Request a Refund

Refunds are only possible if the product is damaged. No exchanges or refunds will be issued otherwise. To request a refund:

• Contact our customer support team at rippling_swagsupport@offiga.com within 24-48 hours of receiving the product, providing your order number and a description of the issue.
• We will assess the issue and, if eligible, provide you with instructions on how to return the item.
• Once we receive the returned item, we will process your refund and notify you via email.

4. Refund Processing Time

Once your refund request is approved, we will process the refund to your original payment method. Please note that it may take up to 7 business days for the refund to be reflected in your account, depending on your payment provider.

5. Exchanges

We do not provide exchanges. Incase of any issue please contact Customer Support rippling_swagsupport@offiga.com

6. Refund

If you receive a defective or damaged item, please contact us immediately. We will provide a full refund to your wallet or replace the product.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at rippling_swagsupport@offiga.com . Our customer service team is available to assist you with any concerns.

Thank you for shopping with Rippling Swag Store!